Shipping policy
Thank you for shopping at Primavera Shop! We’re committed to providing you with reliable and timely delivery. Please read our shipping policy below to understand how and when your order will be shipped.
1. Shipping Locations
We currently ship to addresses within the United States and select international countries. If your country is not available at checkout, we are unable to ship to that location at this time.
2. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note: During high-demand periods or sales events, processing times may be slightly delayed.
3. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard | 6-10 business days | $5 |
| Expedited | 3-6 business days | $10 |
| Free Shipping | 6-10 business days | $0 |
Delivery times are estimates only and not guaranteed.
4. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 48 hours for tracking information to become available.
5. Delays & Issues
We are not responsible for shipping delays caused by:
-
Weather, natural disasters, or carrier disruptions
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Incorrect or incomplete shipping addresses
-
Customs clearance for international orders
If your order is significantly delayed or lost, please contact us at [email protected], and we will help resolve the issue.
6. Shipping Address Accuracy
Please double-check your shipping address before placing your order. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
7. Questions?
If you have any questions about shipping or your order, please contact us:
📧 Email: info@primaverashop.shop